Key Takeaways
- An AS9100 audit follows a two-stage process: Stage 1 (readiness review) and Stage 2 (full certification audit)
- Stage 1 typically takes one to two days and focuses on documentation, site readiness, and quality management system (QMS) review
- Stage 2 occurs one to two months after Stage 1 and evaluates your entire QMS for compliance with AS9100 requirements
- Non-conformances (NCs) identified during the audit must be addressed within six months, or a repeat Stage 2 audit will be required
- AS9100 certification is valid for three years, with annual surveillance audits conducted in between
- A strong internal audit program is the single most effective way to prepare for a successful external AS9100 audit
For aerospace organizations pursuing AS9100 Rev D certification, the audit process can feel like unfamiliar territory—particularly for those going through it for the first time. Knowing what to expect at each stage, what auditors will look for, and how to handle findings removes a lot of that uncertainty.
This post walks you through the AS9100 audit process from start to finish, covering Stage 1, Stage 2, surveillance audits, recertification, and how to handle non-conformances along the way.
Before the Audit Begins: Internal Preparation
A successful AS9100 audit doesn't start when the auditor arrives on-site. It starts months earlier, during your internal audit and management review cycles.
Before an accredited certification body (CB) can conduct an external audit, your organization must have completed a thorough internal audit of all processes within your QMS. This means reviewing documentation, identifying nonconformities, implementing corrective actions, and verifying that your QMS is functioning as intended.
Following your internal audit, a formal management review should be conducted. Senior leadership needs to evaluate QMS performance, review audit findings, assess resource allocation, and set goals for continuous improvement. This step ensures top management is actively engaged—something external auditors will look for when they arrive.
Most organizations run under their new QMS for three to six months before the certification audit. This pilot period generates the records and evidence auditors need to confirm your system is working in practice, not just on paper.
Stage 1: The Readiness Review
The Stage 1 AS9100 audit is a readiness review. Its purpose is straightforward: to determine whether your organization is prepared for the full certification audit that follows.
Stage 1 typically takes one to two days and is almost always conducted on-site. During this phase, the auditor will:
- Review your documented QMS to confirm it aligns with AS9100 Rev D requirements
- Evaluate your organization's scope, including processes, operations, equipment, and levels of control
- Confirm that quality objectives and key performance indicators are defined, understood, and being tracked
- Assess internal audit and management review records to verify they are being performed adequately
- Interview personnel to gauge awareness and understanding of QMS requirements
- Identify any non-conformances or concerns that could prevent moving forward to Stage 2
At the close of Stage 1, the auditor will communicate all identified concerns and provide a readiness recommendation. If concerns are found that indicate the organization is not ready to proceed, those issues must be resolved before Stage 2 can begin. Any minor gaps identified at this stage give your team an opportunity to make corrections before the full certification audit.
Stage 2: The Certification Audit
The Stage 2 AS9100 audit is the main event. Conducted approximately one to two months after Stage 1, it evaluates whether your entire QMS is fully compliant with AS9100 Rev D requirements.
Unlike Stage 1, which focuses primarily on documentation and readiness, Stage 2 is a comprehensive, process-level audit. The certification body will analyze every process within your organization's scope for compliance. This includes:
- Evaluating documented information to confirm the QMS conforms to all standard requirements
- Reviewing internal audits and management reviews for adequacy and effectiveness
- Examining records accumulated during the pilot period to verify that your QMS is producing the intended results
- Assessing compliance with customer requirements, legal requirements, and organizational policies
- Reporting all non-conformances for further assessment and corrective action
- Creating the surveillance plan and confirming dates for the first post-certification surveillance visit
The length of Stage 2 depends on the size of your organization, the number of sites, and the functions within scope. If your operations include any remote locations, auditors will want to visit those sites as well—typically during Stage 2.
If the certification body does not identify any major nonconformances during Stage 2, your QMS will be certified to AS9100 Rev D. Your certificate is valid for three years.
Handling Non-Conformances
Finding non-conformances during an AS9100 audit is not unusual. What matters is how your organization responds.
When an issue is identified, it is documented in a non-conformance report (NCR). From there, your team is responsible for:
- Conducting a root cause analysis to determine why the issue occurred
- Developing a corrective action plan that addresses the root cause
- Implementing the corrective actions and documenting the results
- Providing evidence of resolution to the certification body for review and acceptance
All issues must be resolved—with confirmation—within six months of the closing meeting. If this timeline is not met, a repeat Stage 2 audit will be required. It's worth noting that while you will work collaboratively with auditors to identify non-conformances, the certification body cannot act as a consultant. Independent consulting agencies are available to assist with corrective action planning if needed.
Surveillance Audits: Maintaining Certification
Achieving AS9100 certification is not a one-time milestone. Maintaining it requires ongoing compliance, demonstrated through annual surveillance audits.
Surveillance audits are conducted once per year during the three-year certificate period. They cover the full scope of your QMS and follow a process similar to the certification audit. Lead auditors are required to complete and issue the surveillance audit report within 14 days of the audit's conclusion.
These annual reviews are not just a compliance requirement—they serve as a useful mechanism for continuous improvement. Organizations that treat surveillance audits as an opportunity to strengthen their QMS, rather than simply pass an inspection, tend to be better positioned for long-term performance.
Recertification: What Happens After Three Years
At the end of the three-year certificate period, your organization must undergo a full recertification audit. This is a complete system audit that reassesses your entire QMS and verifies continued conformance to all AS9100 requirements.
The recertification audit evaluates:
- Whether the certification scope remains accurate and applicable
- Continued conformity with AS9100 Rev D requirements
- QMS performance progression based on internal and external data, as well as results from the prior surveillance cycle
Planning for recertification should begin well in advance of your certificate expiry date. Delays in scheduling can have serious consequences—including certificate withdrawal if audit timing requirements are exceeded.
Tips for a Smooth AS9100 Audit
Regardless of where you are in the certification cycle, a few consistent practices make a meaningful difference:
- Maintain a robust internal audit program. Identifying and resolving issues internally, before external auditors arrive, is the most reliable way to minimize non-conformances.
- Keep documentation current. Outdated procedures, uncontrolled documents, or gaps in records are among the most common audit findings.
- Prepare your team. Auditors will speak with personnel at all levels. Employees should understand the QMS requirements relevant to their roles and be able to speak to them confidently.
- Provide audit planning information on time. Certification bodies require planning information in advance. Failing to provide it within the required timeframe can result in audit postponement—or worse, loss of certification.
- Treat every audit as a learning opportunity. Organizations that use audit findings to drive genuine improvement consistently perform better over time.
Prepare With Confidence
A well-run AS9100 audit reflects a well-run quality management system. When your processes are documented, your team is trained, and your records demonstrate real-world compliance, the audit becomes a validation of the work you've already done—not a source of anxiety.
If your organization is preparing for an initial certification, an upcoming surveillance, or a recertification audit, Smithers Quality Assessments has the expertise to support you at every stage of the process. Contact our team to learn how we can help you achieve and maintain AS9100 certification with confidence.
Reach out to Smithers Quality Assessments today to request a quote or contact us directly to discuss how we can help your organization excel in meeting AS9100 certification requirements.